Compliance and beyond

In addition to product compliance we keep track of compliance to social standards by our suppliers. Interested to know more? Follow the button below to our learning portal to read how we make use of social audits. 

Beyond compliance: safety and quality

Available technical files

Our product pages feature the declaration of conformity and statement of compliance for each product. Other technical and compliance files are available upon request. Please message Compliance Officer Danny van Ingen at D.vanIngen@xdconnects.com.

XD Connects test reports

As part of our quality assurance process, tests are carried out to determine if products meet European quality criteria. The test reports are valid until the product, production method, or applicable legislation changes. If changes occur, then retesting the new product is mandatory. For high-risk products, we have a policy to renew the test report every two years, regardless.

Product regulation

XD Connects ensures all products abide by applicable regulations. Our compliance system is written according to the ISO 37301:2021 “Compliance management systems”. We manage, monitor and improve our quality and compliance in accordance with this system. Learn more about which requirements apply to our products in the next section.

EU safety, health, and environmental requirements

All our electronic items meet the Restrictions of Hazardous Substances directive (RoHS), and comply with the applicable guidelines for Electromagnetic Compatibility (EMC); Radio Equipment Directive (RED); Low Voltage Directive; and EU Ecodesign Directive (ERP). We also contribute to the private copy levy for some of our electronic items.

All our food- and drinkware are food safe according to national laws and EU regulation. We are compliant with the EU harmonized legal framework (Regulation (EC) 1935/2004) for the safety of food contact materials.

Our toys are tested according to the EU Toy Safety Directive EN 71 to ensure the mechanical and physical properties are safe (EN 71-1), flammability is tested (EN 71-2), and have a safe chemical composition (EN 71-3).

All our products with wood that fall within scope are held against the Timber Regulation (EU) No. 995/2010, which aims to protect and restore the world’s forests by ensuring no illegal timber products are traded within the EU, and applies to companies bringing timber products into the European market. This regulation requires us to be able to demonstrate the legality of the wood or wood product we sell, meaning we map the entire supply chain of such products.

Certain products have the CE marking (the letters CE) indicating that the product meets certain statutory requirements connected to subjects like safety, health, and the environment. For products like toys and measuring instruments this is mandatory. CE stands for Conformité Européenne and applies to the European Economic Area. In the UK, this is the UK Conformity Assessed Mark.

All our products are Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) compliant. The purpose of this regulation is to ensure a high level of protection of human health and the environment. Furthermore, our products comply with the POP regulation (EU) No 2019/1021, banning or restricting the use of persistent organic pollutants.

Our products also comply with the below, where applicable:

• General product safety 2001/95/EC
• Battery directive 2006/66 / EG
• CLP Regulation (EG) nr. 1272/2008
• Medical service 2017/745 EU
• Measuring instrument 2014/32 EU

Waste management: disposal and recycling

As part of Extended Producer Responsibility schemes, some declarations for waste are legally mandated. XD Connects declares the following:

• batteries;
• e-waste, or Waste Electrical & Electronic Equipment (WEEE);
• packaging;

We partner with external organisations to make sure we declare the right amount and are always compliant to the regulations applicable in varying countries. Note that logistics items such as pallets are not included in the above schemes.

Symbols on product and packaging

The below logos refer to disposal and recycling options for products and packaging. Our customers and the end users of our products can do a lot when it comes to the end of life of our products. We support them in making a responsible choice here by marking our products and packaging.

Mobius loop

This symbol indicates an item is capable of being recycled.

Sometimes, the symbol will come with a percentage in the middle, signifying how much of it has been made from recycled materials.

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Making claims on certified products

XD Connects is RCS, GRS, and FSC®-certified. This enables us to make claims and sell products according to these standards. For our customers buying such products and selling them on to their clients, please note the following:

A note about product printing and certification:

XD Connects printing is also GRS, RCS, and FSC-certified. Purchasing a certified product AND printing service from us will guarantee the supply chain remains certified after printing. Printing with an uncertified printer or technique will render the product uncertified.